WHERE DO YOU SHIP?
WHERE DO YOU SHIP?
We ship internationally from our warehouse in the United States. Shipping rates are shown by destination within the eBay site. If you would like to arrange for a purchase shipped directly from Ghana, please email us at info@ljsheaessentials.com
HOW DO I ORDER?
At this time, our products can be purchased through eBay. The link is here.
WHAT IF MY PACKAGE OR PRODUCTS ARRIVE DAMAGED?
If your package or product was damaged during transit, save the box and merchandise and notify us immediately at info@ljsheaessentials.com. Please do not discard the product or the packaging as these materials may be required your claim to be processed.
WHAT IS YOUR RETURN POLICY?
We are committed to providing quality products to our customers. If you receive product(s) that do not meet your expectations, return the gently used product(s) within 30 days of receipt. Currently, we are unable to offer exchanges. When returning a set or kit, we require all contents from the original set or kit. Partial items from a set or kit will not be refunded, and empty containers will not be accepted for refund.
DO YOUR PRODUCTS HAVE EXPIRATION DATES?
Most of our products do have expiration dates of two years after manufacture. All our skincare products have an expiration date printed on the label.
DO YOU TEST YOUR PRODUCTS ON ANIMALS?
No, we do not test our products on animals.
ARE YOUR PRODUCTS ALL-NATURAL/ORGANIC?
We at LJ Sheaessentials always try to make our products as natural as possible, but for us it is far more important that the ingredients be effective and safe for your body and skin. Some natural ingredients can be irritating, so we consistently formulate our products with soothing, low-hazard ingredients—regardless of their natural or synthetic status.